Shipping Information

SHIPPING METHODS

 

1. RECEIVING FROM THE SHOP:
Select "receiving from the store" to receive your order. Once the product collection has been completed, you will be notified electronically (e-mail) to receive it.

 

2. TRANSPORTATION AGENCY:
The most cost-effective way to send your order. Your order will be shipped with transportation agencies with the Music House “Trimis” in one to three business days depending on where you are. By sending your order you will receive an e-mail with the contact details of the shipping agency used for your order. Shipment with transportation agencies can not be combined with cash on delivery.
Courier's shipping costs are entirely charged to the customer.
The goods travel under the responsibility of the customer.
   
3. ELTA COURIER (DOOR-DOOR):
The fastest way to send and the more expensive than others. Products are delivered to your designated address and usually within one or two business days, most locations in Greece are served. After sending your order, you will receive an order completion and shipment confirmation email containing the Voucher number with which your order was executed. By typing this number into the '' Search Query '' field located on the website of ELTA Courier https://www.elta-courier.gr/ you can have detailed information about the progress of your order.
Courier's shipping costs are entirely charged to the customer.
The charge depends on the combination of volume and weight.
The goods are transported under the responsibility of the customer.

 

4. HELLENIC POST:

It is the ideal and economical way of shipping for small and light products (eg picks, capos, spare bolts, springs, etc.). The delivery of the products is at your designated address. After sending your order, you will receive an order completion and shipment confirmation e-mail, which contains the tracking number with which your order was executed. By typing this number in the '' Track an Item" field located on the website of ELTA https://www.elta.gr you can have detailed information about the progress of your order.

Postage and delivery charges are charged to the customer.

The goods are transported under the responsibility of the customer.

 

 

PAYMENT METHODS

 

1. PAYMENT IN STORE:

Cash repayment in the store, if the amount does not exceed 500€.

Credit or debit card repayment at a charge on the final price of the product or up to 12 interest-free installments at the list nominal price.

 

2. DEPOSIT IN BANK ACCOUNT:

Choose to pay your order by direct bank deposit to one of the following bank accounts.

 

ALPHA BANK: 101-002320-014710

              IBAN: GR100 140 1010 1010 0232 0014 710

EUROBANK: 0026-0104-96-0100408178

           IBAN: GR1102 6010 40000 9601 0040 8178

NATIONAL BANK OF GREECE: 040-909824-08

     IBAN: GR8201 10040 0000 0040 9098 2408

 

In this case your order will be executed after we know about the deposit of the money. In order to speed up the process, please send us a copy of the deposit receipt by fax (210 3302696) or email (sales@trimis.com.gr) when making the deposit. Please also note on your receipt the name and your order number.

In the case of a transfer from another bank, the costs are entirely borne by the buyer.

 

3. COURIER REPLACEMENT:

You can pay your order amount when you pick up the products. Invoice payment is only valid if you choose to send the ELTA COURIER (DOOR TO DOOR). The deposit is valid for amounts up to 50€. From 50€ or more you will have to deposit into a bank account.

The cost of sending the delivery will be borne entirely by the customer.

Cash on delivery does not apply to orders outside Greece.

 

4. REPLACEMENT WITH HELLENIC POST:

You can pay your order amount when you pick up the products. Cash on delivery is only valid if you choose to send the ELTA SIMPLE POST. The deposit is valid for amounts up to 50 €. From € 50 or more you will have to deposit into a bank account.
The cost of sending the delivery will be borne entirely by the customer.
Cash on delivery does not apply to orders outside Greece.